Frequently Asked Questions
What is your delivery area and cost? What is the minimum order amount?
How does pricing work?

The price displayed is the starting price. To view the exact price for your order, select your event date, event times, and delivery city during booking.

Final pricing may vary based on your event date, delivery location, rental duration, and any additional items or services selected. Holiday and holiday weekend rates may apply on select dates.

Are you licensed and insured? Are you California PTA approved?

Yes. We are licensed, insured, park approved, and California PTA approved.

If requested, we can provide proof of insurance. If needed, we can also provide an "Additional Insured" document naming your organization on our insurance.

Can you provide a Certificate of Insurance (COI) and W-9?

Yes. We can provide a Certificate of Insurance (COI) and add your organization as an "additional insured" on our policy at no charge. We can also provide our W-9. Getting insurance and W-9 from us is a simple process.

Do you deliver to Parks?
Are your inflatables clean?

Yes, our bounce houses are always clean and sanitized! Our units get cleaned after every use. We won't leave you with a dirty bounce house.

All our bounce houses are made in the USA and are lead safe. All our product materials are tested and meet Federal standards.

How far in advance should I reserve?

We recommend you reserve at least 2-3 weeks in advance. We only have a limited number of each bounce house so it is recommended to reserve weeks ahead, so you can choose from a bigger selection. We SELL OUT every week.

What forms of payment do you accept? Do you require a deposit?

Cash, Business Check (no personal checks), and all major Credit Cards. We also accept PO's and offer Net 30.

Deposits start at 10%. If paying with a business check (no personal checks), a deposit may not be required.

What surfaces do you setup on? What if I have stairs to the setup area?

We setup on Grass, Concrete, Dirt (additional fee for Dirt) and Indoor. We do not setup on sand, rocks, gravel, pavers, and any other sharp surfaces. Please call us at 714.744.4433 if you need to discuss your surface area.

We will still deliver if Stairs are in the path to the setup area, for a small charge.

Do I need to rent a Generator? Can I use my generator?

A Generator is required for parks and locations without electricity. If you have access to power, a Generator is not required.

We rent generators for our equipment. Sorry, you cannot use your own generator. Our insurance company requires us to only use our generators.

Booking a Generator Online: When you select the inflatable you want, you'll see the option to add a Generator to your order. Please make sure to add the Generator.

How long is the rental for?

For information about rental lengths, please visit our ORDER BY DATE page.

Can you handle large events?

We sure can! We provide services for large events like, school carnivals, company picnics, church functions, and block parties. We can handle any size event.

Learn more here.

Do you offer customer pick-up?

Sorry, we do not offer customer pick-up for any items, including Games, Tables, Chairs, Canopies, and Concession Machines. All of our rentals are delivered.

Most small orders don't meet our minimum amount requirement. To see the minimum amount requirement for your city, CLICK HERE.

Do you offer Overnight and Multi-Day rentals?

We offer Overnight Rentals, as long as the equipment is in a secured location, like a backyard. Click here for additional Overnight Rental Information.

We offer Multi-Day Rentals, as long as the equipment is in a secured location, like a backyard. Please call us at 714.744.4433 for more details.

What is your Rain Policy?
How much should I Tip?

Tips are always welcomed and appreciated for our delivery/pick-up personnel. They get to keep 100% of the tip.

Tips are NOT already included in our prices. Like most services, we typically get tipped 10%-25% of the total price.

Do you have Reviews?

We sure do! We have so many happy clients. Take a look at what they have to say about us. Click here to see our Reviews.

Are your prices negotiable? Do you offer price matching?

We understand that budget is important when planning your event, but our prices are not negotiable and we do not offer price matching. That’s because we believe in offering consistent, fair pricing that reflects the exceptional quality and service Jump N Bounce is known for.

We’re proud to be the leading provider of fun rentals in Orange County, with a strong reputation built on safety, cleanliness, reliability, and professionalism. Our equipment is meticulously maintained, our team is highly trained and friendly, and we’re fully insured, a PTA preferred vendor, and park approved - giving you complete peace of mind when you book with us.

When you choose Jump N Bounce, you're choosing the best in the industry - no shortcuts, no surprises, just top-tier service from start to finish.

However, we do offer special promotions from time to time! Be sure to check out our Deals Page to see current offers and discounts that can help you save while still getting the best experience possible.

CONTACT US
We'd love to hear from you!
Please leave your message and we'll get back to you shortly.

To better serve you, please provide as much info as possible. Thank you!
 
Email: contact@jumpnbounce.com
Phone: 714.744.4433

Order-by-Date

Order-by-Date

PTA and School Approved

PTA and School Approved

Obstacle Courses

Obstacle Courses

Combo Bouncers

Combo Bouncers

Interactive Games

Interactive Games

Dry Slides

Dry Slides

Water Slides

Water Slides

Bounce Houses

Bounce Houses

Carnival Games

Carnival Games

Dunk Tanks

Dunk Tanks

Concession Machines

Concession Machines

Tables Chairs Canopies

Tables Chairs Canopies

Attendant

Attendant


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